TERMS OF SERVICE

Terms of Service

Last Updated: August 13, 2026

Welcome to HomeJoy. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. General

HomeJoy operates this online store to provide customers with products for everyday use, including drinkware, kitchen essentials, and related products.

We reserve the right to update, modify, or discontinue any product, service, price, or website feature at any time without prior notice.

2. Products & Pricing

We make reasonable efforts to ensure that product descriptions, images, prices, and specifications are accurate. However, minor differences in colour, appearance, packaging, or design may occur.

All prices displayed on our website are in Indian Rupees (₹) unless otherwise stated.

We reserve the right to correct pricing or product information errors and cancel an order if necessary.

3. Orders

When you place an order, you agree to provide accurate and complete information, including your name, address, phone number, and email address.

We reserve the right to refuse or cancel an order in cases including:

Product availability issues
Incorrect pricing or product information
Suspected fraudulent activity
Incorrect or incomplete customer information

If an order is cancelled after payment has been received, the applicable refund will be processed.

4. Payment

We accept the payment methods displayed on our checkout page.

All payments must be successfully completed before an order is processed, except where Cash on Delivery (COD) is offered.

5. Shipping & Delivery

We aim to dispatch orders within the estimated processing time shown on our website.

Delivery times may vary depending on the customer's location, courier service, weather, holidays, or other circumstances beyond our control.

HomeJoy is not responsible for delays caused by incorrect addresses or unavailable recipients.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

7. Product Usage

Customers are responsible for using products according to their intended purpose and any care instructions provided.

HomeJoy is not responsible for damage caused by misuse, improper handling, or failure to follow product instructions.

8. Intellectual Property

All content on the HomeJoy website, including logos, text, graphics, images, product descriptions, and designs, is owned by or licensed to HomeJoy and may not be copied, reproduced, or used without permission.

9. Website Use

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website security.
Copy or reproduce website content without permission.
Submit false or misleading information.
Attempt to gain unauthorized access to our systems.

10. Limitation of Liability

HomeJoy will not be responsible for indirect or consequential losses arising from the use of our website or products, to the extent permitted by applicable law.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable Indian law.